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Sleek telescopic stainless steel pole mechanism

TRENCHLESS  WATER  SUPPLY REPLACEMENT.

STEP BY STEP.

What actually happens on site?

01

Enquiry Received

Once your quote request arrives,

we review the job details and 

arrange either a video or site 

assessment where needed.

02

Survey & Plan The Route

we inspect the external meter, and requested point of internal point of  connection, then begin planning the best route.

Curved vertical line showing the how it works process flow.

03

Locate Existing Utilities

Before any excavating, the

proposed route is scanned

and marked to identify existing

services.

We carefully excavate only where the mole must launch, arrive and connect, avoiding a continuous trench.

Excavate

04

05

Send The Mole

The Mole travels through

underground on the planned line

with its air hose attached, forming 

the bore, for your new MDPE supply.

06

Pull Your New Supply

At the receiving point, the mole is removed. The new supply pipe is attached to the hose and pulled back through the bore.

Icon of a web form with a blue submit button.
Diagram showing connection from curb to house
Ground microphone detecting underground pipe leaks
Cross-section showing underground utility components.
Cross-section of underground mole tool under a walkway.
Diagram of underground pipe connection beneath pavement.

Connect, Check & Reinstate

We lastly connect the supply, inspect everything, test the system and carefully, reinstate each access point.

07

Plumbing pipe connection under sink and outdoor tiles

It's as simple as that!

Ready for cleaner water, better Flow and with minimal disruption?

Cross-section of underground pipe repair at a home
HelloMole registered trademark logo on a light blue circle

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ENGINEERED TO PERFORM.

More About The Mole

Tail Connection.

Seamless connection

engineered to withstand high 

pressure for maximum performance 

The Mole is a purpose-built moling system engineered for accuracy, control and durability.

Every component works in perfect harmony to deliver a faster, safer and smarter alternative to open trenching

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Industrial metal probe against a white background

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Stainless Steel Body.

Nose Head.

Durable robust material to withstand all types of ground conditions 

precision accuracy made to 

effortlessly bore through all types of ground

02/03

Engineered 
for any ground

Every detail of the Mole is engineered for maximum strength, precision and reliability underground.

Five circular diagrams showing different material textures.

03/03

Less disruption

Better results

Faster Installations

Most installations completed in a single day

Minimal Disruption

No open trenches. Less mess. Less Impact.

Future-proof solution

Stronger, safer infrastructure built to last.

UNDERGROUND. REINVENTED.

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